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INTERVIEWING
THE CANDIDATE The hour or two you spend
interviewing a candidate for any position within your organization is
critical to both the organization and to your career. It is important for
the growth and health of the organization in that a great hire can add
immeasurably to the bottom line. For you, the manager/owner/president, it
is important for you to hire the best, because it will influence your
career path within that particular organization. A terrific hire will make
you indispensable in your company’s eyes. A wrong decision can sometimes
put an end to your tenure there as you will be judged by the performance
of your subordinates. A key element in
conducting a professional interview that will allow you to hire only the
best will depend on what you do before the interview actually occurs. An
agenda should be prepared for this meeting. Most of the time the candidate
comes to the interview prepared. They usually arrive with a list of
questions and several well thought-out statements regarding their past
achievements. The interviewer is strongly recommended to match the
candidate’s efforts by spending an hour preparing for this meeting. A
list of questions should be formulated that key into an exploration of the
following personal traits: attitude, motivation, initiative, stability,
planning, insight, and social skills. If the interviewer plans to
interview more than one candidate, then some sort of rating system should
be devised (A,B,C’s or 1-10, etc.) that will allow for objectivity.
Secondly, the interviewer should be prepared to sell both the opportunity
and the company. Remember, good candidates are at a premium and if they
are interviewing with you, they’re probably interviewing with your
competition. Be prepared to list the reasons for joining your company. Why
should the candidate resign his/her current position to work for you? Preparing for the interview
allows you to use your time efficiently. Interviewing time costs you and
your organization money in that it is not a revenue producing activity. By
having a set agenda you keep the interview focused and on track. This
projects a positive image to the candidate and allows you to feel
comfortable that all of the bases have been sufficiently covered. The Candidate Since each individual -
and each interview -is different, these points should serve only Meeting the Candidate At the outset, act
friendly, but avoid prolonged small talk - interviewing time costs money. • Introduce yourself by using your
name and title. • Mention casually that you will
make notes. (You don't mind if I make notes, do you?) • Assure candidate that all
information will be treated in confidence. Questions • Ask questions in a conversational
tone. Make them concise and clear. • Avoid loaded and negative
questions.
• Don't ask direct questions that can be answered, "yes" or "no." Analyzing • Attempt to determine the
candidate's goals. • Try to draw the candidate out and
allow him/her to talk. • Don't sell--interview. • Try to avoid snap judgments The Interview Below you will find two columns of
questions. The left hand
column contains questions to ask yourself about the candidate. The right hand column suggests
questions to ask the candidate. During the interview, it is suggested you
continually ask yourself, "what is this person telling me about
himself/herself? What kind of
person is he/she?" In
other parts of the interview, you can cover education, previous
experience, and other matters relating to specific qualifications. I. Attitude (Ask Yourself) (Ask the Candidate) 1. Can compete without irritation? .
. . . . . ... . .Ever lose in competition?
Feelings? 2. Can bounce back easily? . . . . . . . . . . . . . . Ever
uncertain about providing for your 3. Can balance interest of both
company 4. What are life priorities? . . . . . . .. . . . . . . . . .Do
you feel you've made a success of life 5. Is there a loyalty level? . . . . . .. . . . . . . . .
. . Who was your best boss? Describe
the 6. Takes pride in doing a good job?
.. . . . . . . . What duties did you like most in your last 7. Indications of cooperativeness--a
team II. Motivation 1. Is settled in choice of work. . .
. . . . . . . . . . . . What ambitions does your spouse (or 2. Works from choice, or necessity?.
. .. . . .. . . What have you done on your own to 3. Makes day-to-day and long-range
plans? . . What mortgages, debts, etc., press 4. Uses some leisure for
self-improvement?.. ..How will this job help you get what you 5. Is willing to work for what he/she
wants III. Initiative 1. Is he/she a self-starter? . . . .
. . . . . . . . . . . . . How did you get into this line
of work? 2. Completes own tasks? . . . . . . . . . . . . . . . .
Do you prefer to work alone or with 3. Follows through on assigned tasks?
. . . . . . . ..What do you like and dislike about your 4. Works in assigned manner without.
. .. . . . . . ..Which supervisors let you work along? 5. Can work independently? . . . . .
. . . .. . . . . . ....When have you felt like giving up on a IV. Stability 1. Is this person excitable or
even-tempered?. ...What things disturb you most? 2. Impatient or understanding? . . .
. . . . . . . ...... . How do you get along with people 3. Does he/she show likes and
dislikes 4. Does candidate use words that
show. . ........ ..What were your most unpleasant work 5. Is candidate poised or impulsive; 6. Will this person broaden or
flatten under 7. Is candidate enthusiastic about
job? . . . . . ... .. What things
do some people do that are |
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